Carrier Guide

How to Write a Strong Freight Quote

Shippers compare on more than price. A clear quote that shows your timing, vehicle fit and inclusions helps them choose you with confidence.

Quote for free · Keep messages on-platform · Build your profile

A clear quote helps shippers choose you

Stand out beyond price

Timing and fit make your quote easy to trust.

Fewer disputes later

Clear inclusions set the right expectations.

Faster, cleaner awards

Shippers can decide without chasing detail.

The essentials

Five habits of a winning quote

These apply across freight types. The goal is a quote a shipper can understand and compare in seconds.

1

State pickup and delivery timing

Tell the shipper when you can collect and deliver, and how firm those times are. Clear timing is often the first thing that separates a competitive quote from an ignored one.

Collection
Delivery
Certainty
2

Explain vehicle and equipment fit

Name the vehicle or trailer you will use and why it suits the load. Showing you understand the job builds confidence that the price is realistic.

Vehicle
Capacity
Loading method
3

Ask the right access and loading questions

Confirm the details that change the plan — site access, loading equipment, ground condition and weight. Good questions signal an experienced operator.

Site access
Loading
Weight check
4

Make inclusions clear

Spell out what the price covers and excludes — GST, tolls, waiting time, permits, escorts or lifting. Comparable quotes win trust and prevent disputes on the day.

Inclusions
Exclusions
GST
5

Add relevant trust signals

Reference your profile, insurances, relevant experience and feedback. A short, specific note about similar jobs you have done reassures the shipper.

Profile
Insurance
Experience
20%+ More often awarded, in our data

Quotes sent with a personalised, tailored proposal have tended to be awarded more often than quotes left as the default text.

Based on an observed pattern in historical data, not a guaranteed result or causal proof.

See the difference

A thin quote and a strong quote

The same job can land very differently depending on what the shipper can see.

Example

Thin versus strong

Thin quote

“Can do it. $900.”

Better

Strong quote

“I can collect Wednesday morning and deliver next day on a tautliner suited to the pallet dimensions you listed. Price includes pickup, delivery and tailgate, GST included; waiting beyond 30 minutes and redelivery excluded. Can you confirm forklift access at pickup?”

Illustrative only. Adapt to the job and confirm details before you commit.

What a strong quote answers for the shipper

Four questions to resolve up front

Timing

When can it move?

Give collection and delivery timing and say how firm it is.

Equipment fit

Is the vehicle right?

Name the vehicle and loading method and connect it to the load.

Access check

What still needs confirming?

Ask the one or two questions that could change the plan or price.

Inclusions

What does the price cover?

List inclusions and exclusions so the quote is easy to compare.

Common questions

Carrier guide FAQs

General guidance to help you quote well. Keep questions and messages on-platform, and confirm the job specifics before you commit.

Why personalise each quote?

A quote written for the specific job shows the shipper you understand it and helps them compare fairly. In Loadshift data, personalised proposals are associated with a higher award rate than default text, though that is an observed association rather than a guarantee.

What should I confirm before quoting?

Confirm the details that change the plan or price — dimensions and weight, site access and loading equipment at both ends, timing windows and anything unusual about the load. A quick, specific question is better than a wrong assumption.

How do I make my price easy to compare?

State what the price includes and excludes — GST, tolls, waiting time, permits, escorts and lifting — and connect it to the vehicle and timing you are proposing, so the shipper can weigh it against other quotes.

Should I quote if details are missing?

You can, but say what your price assumes and ask the one or two questions that would confirm it. Making your assumptions explicit protects both sides and keeps the quote comparable if the details change.

What trust signals matter to shippers?

A complete profile, relevant insurances, feedback from similar jobs and a short, specific note about comparable work you have done. Keep it honest and relevant to the load in front of you.

Can I discuss the job before award?

Yes. Ask questions and clarify details through on-platform messaging so the conversation stays with the job. Keeping communication on Loadshift protects both parties and keeps a record of what was agreed.

Go further

Quote tips by freight type

Each category page has a short carrier section with the specifics that matter for that load.

Carrier tips

Shipping Container

Lifting method, loaded weight, site clearance and door-to-door inclusions.

View tips →

Carrier tips

Pallet Freight

Capacity, tailgate or pallet-jack, service type and extra charges.

View tips →

Carrier tips

Heavy Haulage

Trailer configuration, permits and escorts, and all-inclusive pricing.

View tips →

Carrier tips

Farm Machinery

Loading equipment, rural access, cleaning and collection paperwork.

View tips →

Ready when you are

Ready to win more of the right loads?

Browse loads that suit your vehicle and route, then send a clear quote that stands out.