FAQ

Your Questions Answered

No… Loadshift is simply a noticeboard where buyers and sellers of heavy transport deal directly with each other. Loadshift provides cargo owners (Shippers) a free service to get in contact with a nationwide network of different transport providers (Carriers) who can offer you their transport quote.

No… Loadshift is a neutral online transport noticeboard marketplace. Loadshift has no involvement with any transport transaction. It does not charge commission, nor is responsible for the actions of any buyer (Shipper) or seller (Carrier).

Your request for quotation will be alerted (by SMS &/or email) to the Loadshift trucking community. Carriers capable of servicing your request respond directly to you with quotation.

Quotation response varies, from within 5 minutes of requesting, through to during the course of the day.

No cost, no commission and obligation free.

Carriers (transport providers) subscribe to Loadshift on a monthly basis to have access to the transport requests listed on Loadshift.

Your listing is not available to the general public; it can only be viewed by Carriers that have registered with Loadshift.

Any items that would require transport by; semi-trailer, float (eg. quad/tri-axle), step-deck, B-double, road train, tipper etc.

For example: earthmoving, mining or agricultural machines and equipment, large/heavy/palletised bulk items, boats, trucks and vehicles. Please also refer to the Cargo Categories shown in our site menu.

The Find Trucks page is where Carriers advertise either the current or future location of their truck and trailer.

Here are some examples:

  • What is the company/business name and address?
  • What is the contact name and phone number?
  • What insurances do they have?
  • Ask them to confirm the quote in writing.

Use one of the following 3 options…

  1. Phone or email Loadshift.
  2. Use the “Click Link” found in the confirmation email sent to you at the time of listing.
  3. Login to your Loadshift account and delete the listing from your dashboard.

While Loadshift does not participate in any business transaction, we do administrate this site with the best endeavours for all users to a have a positive experience.

We actively encourage this through our philosophy of…

“Truck unto others, as you would have them Truck unto you.”

In certain situations we are available to assist. Be it to resolve a conflict or counsel to a solution. To protect the majority of users as a whole, where necessary we do use the option of excluding users ( Shippers or Carriers) from using Loadshift. (A feedback/review system is being introduced in the second half on 2017).

Consider the following…

  1. Never pay the total amount upfront.
  2. Negotiate a deposit.
  3. Arrange for payment on delivery.
  4. Loadshift has made available an optional Secured Payment Service to assist Shippers & Carriers to be confident in transacting business with one another.

No… Loadshift is simply a noticeboard where buyers and sellers of heavy transport deal directly with each other. Simply put, Loadshift is a service that delivers job leads into transport businesses (Carriers) for a monthly subscription.

No… Loadshift is a neutral online transport noticeboard marketplace. Loadshift has no involvement with any transport transaction. It does not charge commission, nor is responsible for the actions of any buyer (Shipper) or seller (Carrier).

All Carriers are responsible quoting their own freight rate.

Shippers are responsible for directly paying the Carrier that supplies them transport services.

Consider the following when providing your transport services…

  1. Do not offer an account to anyone you do not know, or has not completed your own credit request form.
  2. Negotiate a deposit.
  3. Arrange for payment on delivery.
  4. Loadshift has made available an optional Secured Payment Service to assist Shippers & Carriers to be confident in transacting business with one another.

No. Your subscription is to be only used by the business that has purchased it. Any account sharing will result in instant suspension with no refund.

The user interface of your device can sometimes interfere with your logging in.

The following procedure may be of assistance. From an “iDevice” perspective…

  1. Select “Settings”
  2. Select “Safari”
  3. Select “Clear History & Website Data”.

You can refine or turn your alerts on and off whenever you like.

  1. Login and proceed to “Edit My Alerts” and save your changes.
  2. Loadshift is available to make changes for you over the phone. See Contact Us.

We’re sorry, we can only offer SMS Alerts to ONE phone number per subscription.

Please visit Pricing and choose the plan that suits you.